Great Plates Delivered has two purposes:
In order to participate, restaurants must:
Note: Restaurants will no longer need to fill out the State’s Food Provider Interest Form.
Local cities may choose to operate their own Great Plates Delivered program. Eligible residents of any of these cities must apply to the Great Plates Delivered program offered by their city as they are not eligible for LA County’s Great Plates Delivered program.
Los Angeles City: Residents can apply here
Long Beach: 562-570-7057 or 562-208-6516 or email firstname.lastname@example.org
Pasadena: 626-744-7311 or email GreatPlatesDelivered@cityofpasadena.net
La Puente: 626-855-1550
Rosemead: 626-569-2168 or email email@example.com
Bell Gardens: 562-334-1779 or email firstname.lastname@example.org
Restaurant Enrollment Process
Receive Work Order (based on demand)
Online portal will be available to access meal orders soon.
Set up Method of Payment
Set up direct deposit or electronic funds transfers for payments.
Frequently Asked Questions for Individuals
There is no cost to participants, however there are eligibility requirements.
Each participant will receive three meals for seven days a week.
- Meet age requirements:
- Are 65 or older, OR
- Are 60-64 and have been diagnosed with or exposed to COVID-19 or are considered high-risk by the CDC
- Live alone or with one other program-eligible adult
- Are not currently receiving assistance from other state or federal nutrition assistance programs, like CalFresh/SNAP or Meals on Wheels
- Earn less than $74,940 (single) or $101,460 (two-person household)
- Have difficulty accessing food resources or preparing your own meals
- Live in unincorporated LA County or a city that does not have its own ‘Great Plates Delivered’ program
2-1-1 will ask you about your income and ability to obtain and prepare meals during the sign-up process. You will self-attest to these matters. We will not ask you for proof of income.
Under State and federal requirements, anyone eligible to receive CalFresh or anyone receiving CalFresh is not eligible for Great Plates Delivered. Please click here or call 211 to apply for CalFresh. In LA County, the CalFresh program is administered by the Department of Public Social Services (DPSS).
Individuals who receive SSI qualify for CalFresh. As explained in the previous question, under State and federal requirements, individuals who are eligible for CalFresh are not eligible for Great Plates Delivered. Please click here or call 211 to apply for CalFresh. In LA County, the CalFresh program is administered by the Department of Public Social Services (DPSS).
Individuals who have an IHSS provider are eligible for Great Plates Delivered, provided that other eligibility requirements are met.
The City of Los Angeles has its own Great Plates Delivered program. Eligible residents of the City of Los Angeles must apply to the City of Los Angeles’ Great Plates Delivered program, as they are not eligible for LA County’s Great Plates Delivered program. Please click here for more information and to apply for the City of Los Angeles’ Great Plates Delivered program.
All Great Plates Delivered programs, regardless of which government entity conducts the program, follow the same eligibility requirements for participants. These are strict guidelines required by the State of California and the federal government.
I live in the City of Long Beach, Pasadena, La Puente, Rosemead, or Bell Gardens. Am I eligible for LA County’s Great Plates Delivered program?
I receive assistance from another federally funded nutrition program. Am I eligible for Great Plates Delivered?
Under federal guidelines, anyone participating in any other federally-funded nutrition program (such as Meals on Wheels) is not eligible for Great Plates Delivered. However, participants may receive commodities and food from food pantries to supplement their food insecurity needs.
I am living with at least one household member who is not be eligible for this program. Am I eligible for Great Plates Delivered?
Under State and federal requirements, Great Plates Delivered participants must either live alone or must live with one other individual who meets the program requirements.
2-1-1 will not ask about your immigration or citizenship status. We are proud to serve all LA County residents who are eligible under this program.
No. Restaurants are assigned based on many factors, including safety, delivery capacity, and dietary needs.
Meals are intended to be nutritious. All meals must be low in sodium. Lunch and dinner must each come with a piece of fresh fruit or a vegetable. No sugary drinks are allowed, but drinks with under 24 calories per 8 oz serving or 100% fruit juice are allowed.
In order to protect public health and reduce our carbon footprint, restaurants are using locally sourced produce and meats when possible.
We are taking into account dietary needs for health, religious, and personal reasons in the selection process for the restaurants participating in the program, to the extent that we are able. When calling 2-1-1 to sign up for ‘Great Plates Delivered,’ you can indicate if you need any special dietary considerations. However, we may not be able to accommodate all dietary preferences.
To ensure the safety of participants, individuals who are providing delivery of meals must complete a background check. Restaurants owners and managers are closely monitoring their staff for COVID-19 symptoms. All food establishments must adhere to the proper safety and cleanliness protocols. They must have proper permits. In addition, food temperature requirements must be adhered to.
Currently, ‘Great Plates Delivered’ will run through June 10, 2020. We are working with the State of California to support an extension of this program.
There are going to be quite a few immediate updates to the site this week. Just wanted to give you a heads up. I will try to consolidate the updates in as few emails as possible.
Frequently Asked Questions for Restaurants
Once the LA County Application form is available online (estimated: the week of May 25), Vendors will not need to use the State’s Provider Interest Form.The online application form for LA County will be available here.In the meantime, all applicants should continue signing up on the State’s Provider Interest Form.
All restaurants participating in Great Plates Delivered must provide food delivery service to clients. Further, to protect the safety of clients, restaurants must ensure that all food delivery drivers are background checked.Finally, restaurants must provide training to food delivery drivers to ensure that food is handled safely, including protection from potential contamination and that proper food temperatures are maintained if food delivery will exceed 30 minutes during transportation.
Click here for a list of delivery services that have offered to support restaurants for Great Plates Delivered program in LA County.
LA County told me my restaurant qualifies for Great Plates Delivered. How soon will I receive meal orders?
Generally, restaurants will receive work orders with client names, addresses, contact information, and meal preferences on a weekly basis. If there is a change in the work order (for example, if someone has been added or removed from the work order), you will receive that change.
Restaurants are required to report back to LA County on meals delivered every day.LA County is developing a user-friendly online portal to accessing work orders and to report delivered meals. Until that online portal is developed, reporting will be handled via Excel or Google Sheets.