What is Adult Protective Services (APS)?

Adult Protective Services (APS) is a social services program provided by state and/or local governments nationwide serving older adults who are 65 years and older and adults with disabilities who need assistance.  APS workers investigate cases of abuse, neglect or exploitation, working closely with a wide variety of allied professionals such as physicians, nurses, paramedics, firefighters and law enforcement officers.

How APS Helps?

Most seniors and adults with disabilities live independently without assistance, however, some face abuse or neglect by others and need trained professionals to advocate on their behalf.  Others may simply be struggling with routine activities and benefit from in-home support services to maintain their health and independence.  APS helps by assessing each individual’s unique needs, then developing a service plan to maintain his/her safety, health and independence.

What are the rights of the APS clients regarding receiving protective services?

A protective services client who has the capacity to consent has the right to:

  • Receive voluntary protective services if he requests or consents to those services;
  • Participate in all decisions regarding his welfare, if able to do so;
  • Choose the lease restrictive alternative that meets his needs; and
  • Refuse medical treatment if it conflicts with his religious beliefs and practices

Adult Protective Services

Information (888) 202-4248 • In-service training for mandated reporters (213) 738-2604